Run by NimiLive Chat
Every Visitor is a Potential Customer. Engage Them in Real-Time.
Real-time messaging platform to engage website visitors, answer questions instantly, and convert browsers into buyers. From customizable widgets to chatbot automation, deliver instant support that drives conversions.
- 14-day free trial
- No credit card needed
Customizable Chat Widget
Embed on any website with customizable position (bottom-right/left), colors, greeting messages, business hours, agent photos, and offline handling.
Real-Time Messaging
Instant message delivery with typing indicators, read receipts, file attachments, emoji support, and rich media sharing.
Unified Agent Inbox
All conversations in one place with chat assignment, transfer between agents, internal notes, customer context, and conversation history.
What’s included
Everything you need, built in
Built in from day one, and connected to the rest of your Nirmanix workspace.
08 capabilitiesone workspaceshared records
- 01
Customizable Chat Widget
Embed on any website with customizable position (bottom-right/left), colors, greeting messages, business hours, agent photos, and offline handling.
- 02
Real-Time Messaging
Instant message delivery with typing indicators, read receipts, file attachments, emoji support, and rich media sharing.
- 03
Unified Agent Inbox
All conversations in one place with chat assignment, transfer between agents, internal notes, customer context, and conversation history.
- 04
Canned Responses
Quick replies for common questions with shortcuts like /greeting, /hours, /shipping, /refund, /thanks for faster agent responses.
- 05
Chatbot Builder
Automate common interactions with greeting/routing flows, FAQ auto-response, information collection, and seamless transfer to human agents.
- 06
Visitor Tracking
Know your visitors with current page, page history, time on site, location, device, browser, and referrer information for context.
- 07
Proactive Chat
Engage visitors automatically with triggers for time on page, pricing page visit, cart abandonment, return visitors, and exit intent.
- 08
Chat Analytics
Track chat volume, response times, resolution rates, customer satisfaction scores, and agent performance metrics.
What changes for your team
40% More Conversions
Real-time engagement increases conversion rates with instant answers to purchase questions.
24/7 Availability
AI chatbot handles inquiries when your team is offline - never miss a potential customer.
3x Support Capacity
Handle multiple chats simultaneously with canned responses and automation.
One workspace
Connected to the rest of your business
Every app reads and writes the same customer, product and payment records — no syncing, no exports.
See all appsConnected apps
Connected apps
Website & content
Sales & marketing
Operations
Work & data
One shared record
One shared record
One shared record
Reads and writes the same records as every other app in your workspace — nothing to import, export or sync.
One customer list shared by every app, so a booking, an order and an invoice all point at the same person.
Sales, invoices and payments are recorded once and show up wherever your team and your reports need them.
Runs on the platform
Runs on the platform
Reports
Charts and exports from live data
Run by Nimi
Just say it — Nimi runs Live Chat for you
Talk or type, on your laptop or your phone. Nimi does the work inside the app with your permissions, and asks before anything reaches a customer.
“Reply to the visitor asking about delivery times”
“Turn that chat into a support ticket”
“Save 'opening hours' as a canned reply”
See it working in your business
Set up in an afternoon. Bring your existing data, invite your team, and see it working with the rest of your business.
- 14-day free trial
- No credit card needed
- Talk to it from your phone